Information we collect
When you visit the Site, we automatically collect certain anonymous information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”, this information differs from personal data in law as it does not directly reveal your identity.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
This data may be derived from your anonymous personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity.
We may also aggregate your usage Data to calculate information such as the percentage of users accessing a specific website feature or page. However, if we combine or connect aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect the following information from you; name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
We do not see any card information as we use third party payment processors to handle this information securely, so none of this information is stored anywhere on our website.
Other types of information we hold are Marketing Data – so when you have consented to join our Email list, we collect a mixture of device information (when you use our mailouts) and personal information when you sign up (your name and email address). We use a trusted, GDPR compliant mailing list provider.
Finally for the sake of clarity we collect communications data, which is any communication with us via email regarding a website order or other matter related to our business.
Disclosures of personal data when we take an order
As part of the contract with you to fulfil orders on our online store, we may have to share your personal data with the parties set out below, only for the purposes of shipping and fulfilling orders. These are :
- Order fulfilment service providers (acting as data processors on our behalf)
- Postal service provider such as Royal Mail, UPS, Fedex, DHL and others operating worldwide
- Payment processing service providers such as Paypal based in Europe and the USA, this is done automatically when you make an order.
- Our Store Email management service provider based in Europe, which sends you notification of shipment, and details of your order in receipt.
- Our Marketing Email service provider, based in the USA, which sends you mail-outs to inform you of new products and activities.
You always have to consent to our mailing lists by subscribing. (When you receive our mail outs, there is always a link to unsubscribe immediately on the footer of the email, and a double opt in.)
Third party social media plugins such as Facebook and Twitter to connect you with your social network and which can be disabled by adjusting your privacy settings on the relevant social media site.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Also, we are a 100% independent company and we never share any lists or information with any outside companies, or anyone who has no part in consenting to these legitimate business interests.
If you are a European resident, in consent with new GDPR rules, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us here – firstname.lastname@example.org
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We also retain your email address, first and last name if you subscribe to our mailing list, but we delete personal information if you unsubscribe.
We comply with the GDPR and any data held by us is held on the following basis provided in the GDP: Consent, Contract, Legal Obligation, Vital interests, Public task or legitimate interest and is only such data ; typically name, email, phone number and address.
For more information about our privacy practices, if you have questions, you would like all the information we hold about you deleted, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
RareNoise Ltd, Suite 509, Britannia House, 1-11 Glenthorne Road, London, W6 0LH